What’s included and what costs extra at Lotte Hotel Seattle

Lotte Hotel Seattle charges a mandatory Urban Experience Fee (currently $25 per room, per night) that covers Wi‑Fi and fitness access and includes a $50 spa credit for qualifying treatments; many services—meals, valet parking, airport transfers, spa treatments beyond the spa credit, and the pet fee—cost extra. Standard inclusions are 24‑hour front desk, concierge, complimentary Wi‑Fi (through the Urban Experience Fee), and 24‑hour fitness-center access.
In this guide
What’s included with every stay
Every reservation includes access to a 24-hour front desk, concierge services, porter/bellhop assistance, luggage storage, and an in-room safe-deposit box at the front desk.
Complimentary in-room and public-area Wi‑Fi and 24-hour fitness-center access are included through the mandatory Urban Experience Fee; the fee also includes a $50 spa credit toward spa services of 75 minutes or more.
- 24-hour front desk & concierge
- Complimentary Wi‑Fi in rooms and public areas (via Urban Experience Fee)
- 24-hour fitness center access (via Urban Experience Fee)
- $50 spa credit toward treatments of 75+ minutes (via Urban Experience Fee)
| Included item | Notes |
|---|---|
| Wi‑Fi | Complimentary through Urban Experience Fee |
| Fitness center | 24-hour access included via Urban Experience Fee |
| Spa credit | $50 credit for 75+ minute services (applies per stay) |

Room types and basics (what’s included in rooms)
Lotte Hotel Seattle has 189 rooms and 32 suites across several room types. Room amenities and views vary by type; the property lists exact room names and capacities for each offering.
Standard room amenities such as toiletries, housekeeping, and in-room climate control are provided, but meals are not included in standard room rates.
- Deluxe Room, 1 King Bed, City View
- Deluxe Room, 2 Queen Beds, City View
- Junior Suite, City View
- Deluxe Suite, City View
- Premier Room, 1 King Bed, City View
- Premier Room, 2 Double Beds, City View
- Premier Suite, Bay View; Premier Suite, City View; Presidential Suite
- Superior Room, Bay View; Superior Room, City View; Junior Suite, Bay View
| Room name | Notes |
|---|---|
| Deluxe Room, 1 King Bed, City View | City view option; beds: 1 King or 2 Queen |
| Junior Suite, City View | Suite with separate seating (listed at 555 sq. ft.) |
| Premier Suite, Bay View | Larger suite with bay views (listed at 891 sq. ft.) |

Meals, dining and food charges
Lotte Hotel Seattle is not an all‑inclusive property; room rates do not include breakfast, lunch, or dinner by default. Charlotte Restaurant & Lounge on the 16th floor serves breakfast, brunch, lunch, and dinner for an extra charge.
The hotel also operates the Sweet Shop for pastries and coffee. Meal hours and special items may vary; reservations at Charlotte Restaurant & Lounge are strongly encouraged for parties up to eight.
- Charlotte Restaurant & Lounge (16th floor) — breakfast, brunch, lunch, dinner; lounge with happy hour.
- Sweet Shop — pastries, desserts, and coffee; hours vary (ask concierge).
- Charlotte Nightcap is offered as a fixed-price evening drink experience (listed at $35).
| Dining option | Typical charges / notes |
|---|---|
| Charlotte Restaurant & Lounge | Meals charged separately; hours vary by meal (see hotel info) |
| Sweet Shop | Pastries and coffee sold separately; check concierge for hours |
| Charlotte Nightcap | $35 experience (petite cocktail + bite + sweet) — separate charge |

Fees and common extra charges
A mandatory Urban Experience Fee of $25 per room, per night applies to all stays; it covers complimentary Wi‑Fi, fitness access, and includes a $50 spa credit toward qualifying treatments. Other common extras include valet parking, pet fees, and additional-adult charges.
Check-in requirements and incidental deposits may also apply: the primary guest must be at least 21 with a matching photo ID and credit card, and a deposit or authorization may be required at check-in.
- Urban Experience Fee: $25 per room, per night (mandatory)
- Extra-adult fee: $75 per additional adult (18+) when more than two adults occupy a room
- Pet fee: one-time non-refundable $100 per stay for dogs (up to 2 dogs, each up to 40 lbs)
- Valet parking: tiered charges (see table below); event and restaurant/spa rates may differ
| Service | Typical charge / note |
|---|---|
| Urban Experience Fee | $25 per room, per night (mandatory) |
| Extra adult fee | $75 per additional adult (18+) |
| Pet fee (dogs only) | $100 one-time non-refundable per stay (max 2 dogs, up to 40 lbs each) |
| Valet parking | Tiered rates (onsite); reduced $25 valet rate may be available for restaurant/spa guests |
Spa, fitness and wellness — what costs extra
Le SPA de l'hôtel LOTTE (3rd floor) offers massages, facials, body treatments, sound healing, and includes a sauna and steam room. Spa treatments require reservations and are charged separately; the Urban Experience Fee includes a $50 spa credit toward treatments of 75 minutes or more.
The 24-hour fitness center on the 3rd floor (Technogym, ARKE equipment, Peloton, stretching studio) is included via the Urban Experience Fee. Note: guests under 18 are not allowed in the spa.
- Spa treatments (massages, facials, body treatments) — charged per treatment; reservations required
- Sauna and steam room available at the spa — access typically tied to spa services
- Fitness center — included with Urban Experience Fee (open 24 hours)
- Spa age policy: guests under 18 not permitted in the spa
| Wellness item | Included or extra? |
|---|---|
| Fitness center | Included (via Urban Experience Fee) |
| Spa treatments | Extra — use $50 spa credit toward 75+ minute services |
| Sauna & steam room | Available at spa; access linked to spa services (extra) |
Parking, transport and other onsite services
Valet parking is available on-site for a surcharge; the hotel lists tiered valet rates and a reduced rate for Charlotte Restaurant & Lounge or spa guests. The garage has vehicle height restrictions, so check vehicle dimensions before arrival.
The hotel offers availability-based local house car/limo services and airport shuttle transfers for an additional charge; concierge can arrange local tours, limo or town car service, and tickets for area attractions.
- Valet parking: tiered charges onsite; restaurant/spa guests may receive a reduced $25 valet rate for limited hours
- Airport transfer and house car/limo services: available for an extra charge (availability-based)
- Garage height restriction: maximum vehicle height applies (check with hotel)
| Service | Included or extra? |
|---|---|
| Valet parking | Extra — tiered onsite rates; $25 rate may apply for restaurant/spa guests |
| Airport transfers / house car | Extra — availability-based; contact concierge |
| Luggage storage | Included via concierge/front desk |
Event spaces, weddings and meeting charges
Lotte Hotel Seattle operates multiple event and ballroom spaces (including the Sanctuary Grand Ballroom and Gallery Ballroom) that are available for rent; room rental, catering, and event services are charged separately and arranged with the hotel events team.
Private dining rooms and meeting rooms on the 4th and 5th floors have listed capacities and square footage; specific rental rates and catering menus are provided by the hotel's events department and are not included in standard room rates.
- Sanctuary Grand Ballroom, Gallery Ballroom, Spruce Rooms and multiple meeting rooms are available for a fee
- Private Dining Suites at Charlotte Restaurant & Lounge are available for small-group events (separate charge)
- Wedding amenities (consultation, custom cakes, guest accommodations) are extra and arranged with events staff
| Venue | Capacity (example) |
|---|---|
| Sanctuary Grand Ballroom | Reception up to 725 guests (capacity figures listed by hotel) |
| Gallery Ballroom | Up to ~560 guests (per hotel listings) |
| Private Dining Suites | Smaller groups — capacities vary (ask events team) |

